Whether you are new to Tally or have been using it for years, having consistent, expert support is crucial to maintain smooth business operations. With SAS’s Tally AMC (Annual Maintenance Contract), you gain access to our team of highly experienced Tally professionals who are always available to address your queries and concerns.
By starting or renewing your Tally AMC, you ensure uninterrupted access to multi-channel support including phone, email, chat, and remote assistance. Timely renewal of your Tally AMC not only guarantees continuous support but also upgrades your customer status, unlocking exclusive privileges and benefits.
In today’s fast-paced business environment, waiting for a technician to arrive onsite can delay critical tasks. You need instant solutions from someone who understands your Tally setup and can offer quick resolutions. That’s where SAS comes in—trusted by businesses across sectors for real-time, professional Tally support.
What’s Included in Tally AMC by SAS?
Training, Implementation & Maintenance
Receive expert assistance in implementing and maintaining advanced Tally features, including:
- GST compliance (recording, return filing, and reconciliation)
- TDS auto-calculations
- Payroll Management
- Advanced Inventory Control (Item Categorization, Cost Centers, Godown Management)
- Banking Module Integration (Bank Reconciliation, Cheque Printing, Post-Dated Cheques)
Tally Data Synchronization
We help you ensure seamless data synchronization between your head office and branches, enabling real-time data access and collaboration.
Will TallyPrime Server help in managing multiple branch operations?
Yes, a business where multiple users are connected to the same data and there is a need for an administrator to manage the data access and monitor the user’s activities.
Configuration ManagementConfiguration Management
Our team handles all Tally.ERP9 configuration needs and updates, ensuring your system adapts to changing business requirements.
Business Advisory Services
Leverage our insights to implement industry best practices and optimize your use of Tally for higher efficiency and compliance.
Tally Error Resolution
Get prompt assistance in identifying and resolving Tally software issues or functional errors, reducing downtime.
Reinstallation & Reactivation
We help with reinstallation or reactivation of your current Tally version, ensuring zero data loss and full system recovery.
Customization Support
Receive ongoing support for any customized solutions developed by SAS specifically for your business needs.
Types of Tally AMC Packages
SAS offers three flexible Tally AMC plans, catering to businesses of all sizes. You can switch between plans anytime based on your support needs.
A. Basic AMC (Remote Support Only)
Ideal for businesses needing remote support during working hours.
Support Hours: Monday to Saturday, 9:30 AM – 7:00 PM
No support on Sundays and government holidays.
Support Channels:
- Telephonic Support
- Email Support
- Chat / Messaging Support
- Remote Access (TeamViewer, AnyDesk, etc.)
B. Premium AMC (Remote + Onsite Visits)
Perfect for companies that require both remote assistance and periodic onsite visits.
Onsite Support:
- Functional Consultant visits 4 days/month for training and troubleshooting.
- Expert Manager visits 2 times/month for 2 hours each to assist with software configuration and advanced queries.
Remote Support:
- All channels listed under Basic AMC are included.
C. Enterprise AMC (Full Support + Dedicated Executive)
Designed for enterprises needing full-time, hands-on support with project-level management.
Onsite Support:
- A dedicated Functional Consultant is present full-time on working days to provide training and status reporting.
- Expert Manager visits 4 half-days/month for configuration and guidance.
- Monthly Project Head visit for reviews and strategic input.
Remote Support:
- Available via all channels during standard working hours.
Key Benefits of Tally AMC from SAS
- Regular Software Updates – Stay current with Tally versions and features.
- Ongoing Training – Learn new functionalities and improve team skills.
- Priority Support – AMC clients receive faster response and resolution times.
- Time Savings – Reduce delays with expert support available on-demand.
- High ROI – Maximize Tally’s value within months of AMC activation.
- Boost Profitability – Improve business efficiency using customized solutions.
- Expert Advisory – Implement top industry practices for compliance and growth
Ready to Start or Renew Your Tally AMC?
Ensure your Tally software runs smoothly and your team gets the support they need—without interruption. Contact SAS today to discuss the best Tally AMC package for your business. Our team is just a call or message away!
